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KMID : 1138720210470040079
Korean Public Health Research
2021 Volume.47 No. 4 p.79 ~ p.89
An Association between Community Perception of Healthcare Services and Experience of Unmet Healthcare Needs among Urban Dwellers in Seoul
Hwang Jong-Nam

Shon Chang-Woo
Abstract
Objectives: The purpose of this study was to examine an association between community perception of healthcare services and experience of unmet healthcare needs among urban dwellers in Seoul.

Methods: For this study, data from the 2019 Community Health Survey (CHS) were utilized, and a total number of 19,646 residing in Seoul were included in the analytic models. A multi-level logistic regression analyses were conducted after controlling socio-demographic factors and a number of physician per 1,000 people by 25 districts.

Results: The results from this study indicate that a poor community perception of healthcare services was associated with experiencing unmet healthcare. In addition, a poor community perception of healthcare service was associated with personal reason-, and systematic reason-related unmet healthcare need.

Conclusions: This finding suggests that individual¡¯s perception of healthcare service plays an important role in the experience of unmet healthcare needs, suggesting the importance of community-based policy development for improving social aspect of healthcare services in addition to physical conditions.
KEYWORD
Unmet healthcare need, community, health service environment, community perception, Seoul
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